This return & exchange policy article applies site wide in common to all who uses Ceylexo services. This may override, extend or supplement with other specific policies, terms and any other in specific scenerios or according to the services using. For an example, if you are a seller, you must comply with articles found from Help & information center for sellers.
CEYLEXO RETURN & EXCHANGE POLICY - AUG 2022
Our ultimate purpose is to deliver the best products in fresh condition. Sometimes it may not what you expected.
We would perform a return or exchange where,
- Products are not what you've ordered.
- You have got a wrong order.
- Items are damaged or misplaced.
We expect you to check the order as you get it. Our delivery agent will ask the recipient to check & inform if there are any defects or issues.
We would not return or exchange products if,
- Products are damaged after the delivery is done.
If you see any defect or issue after the delivery, you may contact us on our hotline +94 71 255 8888 or our email info@ceylexo.com at any time.